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Certain products may not be eligible for return due to hygiene, safety, or product nature.
These may include:
Customers can initiate a return request by visiting their account orders section.
Steps:
Once approved, our team will arrange the return pickup.
Once the returned product is received and inspected, the refund will be initiated.
Refunds are usually processed within 5-7 business days after the product inspection.
The refund will be credited to the original payment method used during checkout.
For certain products, exchange options may be available instead of a refund.
Customers can choose to replace the product with the same item if it is defective or damaged.
If you have any questions regarding returns or refunds, please contact our support team.
Email: help@flipzokart.com